The average number of years in retirement is now over 21 years! That's the great news. Maybe you'll continue to work part-time, choose to travel, enjoy more time with family or take up a hobby.
The bad news is that typically you’ll live over 7.5 years, or a third of that time, with significantly limited activity. We need to prepare for these years as well, but how?
Most Canadians want to age at home as long as possible. We would like to hire-out our personal care needs, so that the responsibility of this does not burden our families. We want to maintain our independence and our dignity and yet we have no plans in place to ensure this happens.
A few staggering facts that most Canadians are unaware of:
Join Long Term Care Specialist, Tania Stilson as she introduces you to the realities of long term care in Canada and discusses key elements and solutions to help you successful plan for the years ahead. Tania’s personal experiences and in-depth study of this area will both entertain and enlighten you at her presentation:
Feeling Good Never Gets Old
Wednesday, October 19th at the Southern Alberta Art Gallery
7:45 a.m. breakfast, 8:00 – 9:00 a.m. presentation.
Please RSVP to tania@unlimitedlife.ca
Who should attend this informative session?
Those who have endured a personal caregiving experience and want to do it a different way, but are not sure how.
Those who are concerned about burdening their spouse or family members with caregiving, who are single, or have adult children who live elsewhere.
Those who want to age at home and have ‘in-home’ care.
Those who want to maintain their dignity and independence as they age.
Those who live in rural settings where caregiving is even more difficult.
Those who are concerned about outliving their current retirement plans.
Those who have not accounted for the high costs of personal care in their retirement plans.

There’s never a good time to get a critical illness. But there is a bad time. Just ask one of the almost 14,000 Canadians diagnosed with cancer last month.
With all the turbulence in the markets, you are probably wondering about your financial plans. Except those of you who are sick, and you are wondering how you’re going to pay the costs of getting better.
Getting better costs money. There’s the mortgage to pay, lost income, time off work for a spouse, and medical expenses only partially covered by provincial health plans. Things that can set you back thousands and thousands of dollars.
If you thought using some of your RRSP’s would be the answer, are you still comfortable doing that considering the current market and returns of the last few years? Cashing some of them in will make it even more difficult getting your retirement back on track financially. The likelihood is you’ll recover from your illness, the question is will your finances?
There’s never a good time to get a critical illness, but if you are healthy, now is the time to apply for critical illness insurance. A critical illness policy will allow you to focus on what really matters … your recovery.
Here’s an example of how critical illness can help you conserve your retirement income for what it should be used for – the enjoyable years of your retirement.
Dave is 40 years old and has been an air traffic controller for 18 years. He plans to make an annual $2000 contribution to his RRSP until the age of 65. However, at age 52, he suffers a heart attack. He ceases to make contributions for three years and must withdraw $25,000 from his RRSP to fill the income gap and pay for help at home.
What will happen to Dave’s RRSP?
Value of Dave’s RRSP at age 65 (assuming annual earnings of 7%) $61,572
Value of RRSP if Dave did not have to use his savings for his illness $135,352
Direct result on Dave’s income at retirement
Difference of Dave’s RRSP post his illness -$73,780
Decrease in Dave’s annual income for 20 years -$6,509
A critical illness policy provides you with a lump sum, tax free amount to use however you like if you develop one of the covered illnesses and survive 30 days you receive a lump sum, tax-free amount of money to use any way you choose. That's it!
You choose the amount of coverage you want, how long you want the policy to last (age 65, 75 or for life) and whether you want a simplified program which covers four to five major illnesses or a policy which covers over twenty conditions.
For an additional cost you can also choose to receive all of your premiums back when the policy ends or if you die before the policy expires.
I specialize in living benefits which are simply those policies that pay you while you are living. I focus on critical illness insurance, long term care insurance and disability insurance and work to protect what matters most – your family, your finances and your future.
Tania Stilson ~ UnlimitedLife Advisors
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If you have aging parents in need of care, the more money you make the better, right? Nope.
A new study has found that the higher your wage, the less likely you’ll be to spend time helping your folks out. The study, which looked at 2,790 American men and women who had at least one parent or parent-in-law alive in 1998, was conducted by Olena Nizalova of the Kiev Economics Institute.
She found that for every ten per cent rise in their salary, women will spend 36 per cent less time providing care, and men will reduce their input by 18 per cent according to the Telegraph.The findings are to be presented at an upcoming meeting of economics Nobel Laureates in Lindau, Germany.
The care involved household chores, errands and transport. While the report didn’t mention that higher wages may be going toward paid care for elderly parents, it did suggest that, “Involving an elderly person's wider family and friends in their care could also cause their children to more dramatically reduce the amount of time they spend helping out as their earnings rise,” according to the Telegraph.
Recent Canadian research found that most Canadians say they aren't ready to take care of aging parents - emotionally, financially or time-wise.
A Leger survey commissioned by home-care provider We Care Home Health Services found 64 per cent of Canadians say caring for an elder would be overwhelming as they try to balance their own lives, reported Canoe.
Currently, 14.1 per cent of the population is over 65. In another 10 years, that will number will rise to 26.6 per cent, according to Statistics Canada.
A survey last year by the Canadian Medical Association found 80 per cent of Canadians worry the country's health-care system will have problems dealing with record numbers of elderly people, according to the piece.
Do you have aging parents? How do you plan to help care for them?
Check this video out. It’s Dr. Marius Barnard, who was the first human heart transplant doctor and the creator of Critical Illness Insurance. Find out why he views critical illness insurance as the financial doctor in the time of a serious illness.
Found this article interesting regarding the recent decision to downgrade the USA's credit rating as it relates to increased longevity. Interesting to know that throughout 99% percent of all the years that humans have walked the earth, average life expectancy was less than 18 years. Now world wide it's 78 and still rising! Loved the fact that he speaks glowingly about those 65 and better are not a burden on society. Thank you Ken.
We stand poised at the edge of history, experiencing a longevity revolution unlike anything the world has ever encountered. And this "age wave" is impacting us in some unexpected ways. One disturbing example is that Standard & Poor's just downgraded America's credit rating, causing an unimaginable loss of money, security and confidence. On the surface it may seem unrelated, a decision based exclusively on the size of our national debt and the unnerving political gridlock in Washington. But look a little closer, and you'll see that it's also a decision based in large part on S&P's biased belief that older adults are a huge financial burden and that they bring nothing positive to the world.
Standard & Poor's Has Decided that Older Adults Will Crush Our Economy
In October 2010, S&P released a report: “Global Aging 2010: An Irreversible Truth.” The very first page of this report states: "No other force is likely to shape the future of national economic health, public finances, and policymaking as the irreversible rate at which the world's population is aging." If you read the entire analysis, you'll see that S&P has determined that older people are a burden on society, a weight... and the more of them there are, the more likely the country will fail.
Over the course of my 35+ year career in gerontology, I have attended more than a thousand meetings, conferences and conventions in which the challenges and opportunities of the emerging new era of aging and longevity have been discussed and debated by top experts in the field. However, prior to the release of this report, I had never once encountered anyone from Standard and Poor's taking part in any of these discussions or even in attendance at any of these events. I guess they believe that they can unilaterally cook up their ideas and proclaim to all the world how the "age wave" should be viewed: negatively.
Let's back up for a moment and reflect on just how remarkable our new "longevity" is, with all its positive potential. Consider one startling fact: Throughout 99 percent of all the years that humans have walked this earth, the average life expectancy at birth was less than 18 years. Infectious diseases, childbirth, accidents, violence, and many other hazards usually brought life to an early close.
Thanks to modern advances in sanitation, public health, food science, pharmacy, surgery, medicine, and, more recently, wellness-oriented lifestyles, our life expectancy has climbed from an average of forty-seven at the beginning of the 20th century, to seventy-eight today -- and it's still rising. In fact, two-thirds of all the people who have ever lived past 65 are alive today. This new era of longevity may very well be humanity's greatest triumph; yet S&P sees only the potential negative implications.
Age Power
I'm not naive enough to believe that the aging of our society is without challenges. But it has its opportunities too. Perhaps the S&P analysts weren't aware that Warren Buffett is considered America's wisest investor at 81, or that Betty White has become one of the most admired and loved comediennes at 89, or that John Glen celebrated his third career by going back up into space at 77 or that Ronald Reagan was 69 when he became the President of the United Sates. Late achievement, while multiplying in frequency, isn't altogether new. Grandma Moses didn't start painting until she was almost 80. George Bernard Shaw was at work on a new play when he died at 94. Galileo published his masterpiece Dialogue Concerning the Two New Sciences at 74. Noah Webster was 70 when he published An American Dictionary of the English Language. Frank Lloyd Wright designed the Guggenheim Museum in New York at 91. Mahatma Gandhi was 72 when he completed successful negotiations with Britain for India's independence. I. M. Pei was 78 when he designed the Rock and Roll Hall of Fame and Museum in Cleveland. Picasso painted Rape of the Sabines at eighty-one. Golda Meir was prime minister of Israel from ages 70 to 76. At 94, conductor Leopold Stokowski signed a six-year recording contract. People don't turn 65 and only become a burden on society. Many are huge contributors to the greater good.
Ageism Can Be as Misguided and Damaging as Racism and Sexism
It's obvious that our nation remains somewhat obsessed with youth. Considering the fact that older adults control most of the country's wealth, very few of them can be seen in popular advertising that doesn't have to do with either impotence or incontinence. The entertainment media continues to emphasize a distorted picture of the glory of youth and the irrelevance of maturity (did you know that if you're over 28 you can't even apply to be a contestant on American Idol?). And if you're an unemployed older worker, it can take more than twice as long to secure a job compared to your younger competition. If I step outside my role as a gerontologist and put on my psychologist's hat, it's pretty obvious to me that gerontophobia (the fear of aging and discomfort with the elderly) -- and ageism (a set of beliefs used to justify age-based prejudice) still permeate every facet of our culture.
It wasn't always this way. During Colonial times, our elders were revered for their wisdom and experience. So highly valued was longevity that both men and women often exaggerated their age. Similarly, people actually tried to appear older than they really were -- hiding their natural hair beneath powdered wigs, to enhance the illusion of age. Out of respect, older men and women were given the best seats in town meetings and in the churches. Our "Senate" was even named based on the root word "senex" which means "wise old man" or "sage."
However, with the arrival of industrialization at the end of the 1900s, physical strength trumped lifelong experience and the old were moved to the sidelines while youth took center stage. Many prominent leaders of the time, including Dr. William Osler, one of America and Great Britain's most respected physician-philosophers, voiced this new attitude. In his now infamous 1905 valedictory at Johns Hopkins University, Osler argued that men older than 40 were useless cogs in modern society:
"All the great advances have come from men under 40, so the history of the world shows that a very large proportion of the evils may be traced to the sexagenarians -- nearly all of the great mistakes politically and socially, all of the worst poems, most of the bad pictures, a majority of the bad novels, not a few of the bad sermons and speeches." -- Dr. William Osler
Throughout the decades that I have worked in the field of gerontology, I have happily watched this type of overt ageism diminish with each passing year. But last October, when I received a copy of the S&P "Global Aging" report, I was truly ALARMED to see that S&P had taken ageism to new heights and that they had little regard for any of the social or economic contributions of men and women 65+.
Connecting the Dots: America's Downgrade and S&P's Ageism
A few weeks ago, when Standard & Poor's downgraded the entire U.S. economy, and I watched all of the media coverage, I was shocked that while there was much attention to the political gridlock, no one was connecting the dots to S&P's negative view of the aging of America. What if some, possibly large, factor in their downgrade is their unchallenged belief that older adults are essentially a "burden" -- that your mom and dad (and in the years ahead -- you) have absolutely nothing useful to contribute to society and that their presence is a purely negative drain on our economy and overall well-being as a country?
Imagine how we'd react if S&P had downgraded America based on the number of Christians in our society, or Hispanics, or African Americans or Jews. We'd be outraged and wouldn't stand for it. And we shouldn't let their aging-burden-downgrade remain unchallenged either!
Bill Curry - Globe & Mail, printed August 2011
The debate over Canada’s demographics is poised to heat up this fall as the Parliamentary Budget Office prepares the release of a wide-ranging study of what an aging population means for Ottawa’s bottom line.
Parliamentary Budget Officer Kevin Page caused a stir in February 2010 when he first looked at the issue, warning that part of the federal deficit is structural -- or permanent -- and will not be erased over the long term unless Ottawa cuts more deeply or starts bringing in more tax revenue.
Finance Minister Jim Flaherty will soon have to tackle the expiring cash transfer deals to the provinces for health care and other social services, a debate with huge implications for the financial health of governments across Canada, not to mention the personal health of Canadians.
Mr. Page has repeatedly expressed concern that the government is not outlining its long term plans for covering the costs related to an aging population.
“The longer term analysis, which has been missing from the government, is essential to shape policy decisions,” said Mr. Page in an email. “The size of the fiscal gap is relatively modest, but it exists and sustainable actions (program cuts; tax increase) are required to achieve a stable debt relationship over the longer term. Given the pending debates on fiscal transfers and the importance of fiscal federalism in Canada, our 2011 fiscal sustainability study will be expanded to include a provincial-territorial dimension.”
The Globe and Mail reported Thursday that an internal government report warned senior federal officials last fall that with baby boomers starting to hit 65 in 2011, “the dependency ratio will start to increase significantly in a matter of months.”
There is concern now being expressed that policy planners are relying on the dependency ratio -- a yardstick that essentially assumes all citizens 65 and over are dependent on others -- which is usually calculated by taking the number of people aged 65 and over divided by the number of people of working age.
Susan Eng, vice-president of the retired persons advocacy group CARP, said that statistic ignores the fact that older Canadians are a lot healthier -- and use less health services -- than earlier generations of retirees.
Ms. Eng points to a 2010 article in Science magazine that makes the statistical case against using the dependency ratio.
“If instead, the dependent population is defined by the projected incidence of ill health and other causes of disability, then the ratios are much more optimistic,” said Ms. Eng in an email to the Globe. “Instead of escalating, the trend lines are nearly flat in North America. So no need for ‘hair on fire’ stories about the workforce or the health care system.”
Bill Curry, Globe and Mail - published August 2011
Finance Minister Jim Flaherty and the highest levels of the public service are immersed in a flurry of closed-door talks aimed at tackling the rising costs of health care and retirement benefits in the face of a shrinking number of working-age taxpayers available to foot the bill.
Internal government documents obtained by The Globe and Mail show Canada’s aging population is no longer a problem on the horizon, but rather one that will impact the federal government this year. It's a challenge Ottawa is now discussing more openly and with added urgency.
“The need to address current challenges must not keep us from tackling the key questions that affect our future prosperity,” he said.
The Finance Minister has offered few hints as to how he will approach forthcoming negotiations with the provinces over health-transfer arrangements, which need to be renewed. Provinces – and ultimately Ottawa – face rising health costs as older Canadians will make greater use of the system.
Documents obtained by The Globe show Mr. Flaherty has been receiving regular briefings on “transfer renewal” from his deputy minister for months, but offer no sense as to Ottawa's negotiating position.
Canada, currently the 27th oldest country in the Organization for Economic Co-operation and Development, is on track to become the 11th oldest within 20 years. It’s a challenge that will spark debate over Canada’s retirement age, fertility rates and immigration, while risking generational tension between a growing population of older voters and a shrinking pool of younger taxpayers.
Last November, Canada’s most senior public servant, Privy Council Clerk Wayne Wouters
“The oldest baby boomers start to turn 65 in 2011, meaning the dependency ratio will start to increase significantly in a matter of months,” states the draft report, which was obtained in redacted form by The Globe under Access to Information.
Prepared by officials at Human Resources and Skills Development Canada and Finance Canada, the report is full of alarming statistics. It also lays out several measures the government could take to limit the impact, including incentives to boost fertility rates, bring in younger immigrants and encourage Canadians to work longer.
“A Canada where seniors outnumber children is uncharted territory,” the report states.
When asked about the report, Alyson Queen
“Our Government has done more to support older workers than any before,” she said in an e-mail.
Monte Solberg
Now, he says, the government will have to consider the hard ones, like raising the retirement age – a move so controversial he says it would likely require a Royal Commission to build public support.
Even more pressing are the upcoming negotiations on health-care transfers to the provinces, which currently grow at six per cent a year under the Canada Health Transfer Program that expires in fiscal 2013-14.
“It’s a very real problem,” said Mr. Solberg in an interview. “It’s easily the largest unfunded liability that we have, without question, because we have this wave coming at us [and] there’s no extra money that’s set aside to address it.”
Interesting article appearing in the Globe and Mail. What's even more interesting are the comments from G&M readers that appeared. At least people are starting to talk about the issues. ~ Tania
Karen Howlett of Globe and Mail –Published July 2011
Canada’s health-care providers are struggling to retool the system to meet the needs of an aging population that is often facing multiple, chronic medical conditions.
The phenomenon of the growing ranks of the frail elderly in need of different phases of care that often can be provided in the community did not exist 25 years ago. Yet the country’s health-care system remains mired in the 1950s, primarily focused on hospitals and with little in the way of community services to prevent the elderly from languishing in acute-care beds.
What Canada needs is an actual health-care system, one that makes navigating between hospital and back into the community as seamless as possible for patients, said Kevin Smith, chief executive officer of St. Joseph’s Health System in Hamilton, Ont.
“If you have one thing wrong with you, we don’t do a bad job,” Dr. Smith said. “If you have complex, multiple issues, the system is not a system.”
With little leadership out of Ottawa and budget constraints in provincial capitals, it is largely falling to health-care executives to find ways to care for seniors while keeping them from congesting primary-care centres.
In Toronto, one in every 10 acute-care beds is occupied by an elderly patient who has nowhere else to go. Nationally, the situation is just as bleak. Patients who no longer need acute care account for more than 1.7 million hospital days a year, according to a 2009 study by the Canadian Institute for Health Information.
“If hospitals are to achieve their current goals, they need to look outside their four walls,” said Bob Bell, chief executive officer of University Health Network.
St. Joseph’s has done just that. It is on the leading edge of a vertical integration trend to bring different types of health-care services under one roof, so that practitioners no longer operate in their own silos. As part of a corporate restructuring – the first of its kind in Ontario – St. Joseph’s services span home care, long-term care, complex continuing care, rehabilitation, hospice and traditional acute care through its two hospitals.
With the restructuring, St. Joseph’s can better co-ordinate primary health care through its acute-care hospitals in Hamilton and Kitchener with all other aspects of institutional and community-based care in Southern Ontario. Not only can it do so more cost effectively, Dr. Smith said, patients can be served in the most appropriate setting.
In earlier days, family doctors often helped patients navigate the system, he said. But with Canadians getting older and sicker, this is no longer possible. A better model is needed, he said, for the frail elderly patients who are battling diabetes, heart disease and possibly early dementia, and don’t want to tell their story all over again when they make the transition from one care provider to another.
“A system that isn’t more responsive to patients with multiple needs will not meet the needs of the future,” Dr. Smith said.
With the proportion of Canadians who are seniors increasing, the future is rapidly approaching. Fourteen per cent of the population is older than 65 and that will rise to 23 per cent over the next 15 years.
These changing demographics are putting enormous strains on family doctors as patients with complex conditions consume more and more of their time. Yet Canada lags behind other countries, notably the United States, in using case managers who can co-ordinate care in the community for elderly patients, often leaving doctors and family members to pick up the slack.
“We’re getting to the point where the capacity of the system as it has existed is being strained to the limit because of the changes in demographics,” said University of Alberta professor and health policy researcher John Church.
Health-care providers are taking steps to reform the system. In another example of vertical integration, this time aimed at helping to free up beds, hospitals in Toronto are partnering with rehabilitation centres. University Health Network has joined forces with Toronto Rehabilitation Institute, Canada’s largest such facility. The institute treats patients from the city’s seven largest hospitals, including the three that comprise UHN. Sunnybrook Health Sciences Centre is also in merger talks with St. John’s Rehab Hospital.
In British Columbia, the Fraser Health Authority is putting acute and community care services under the same umbrella by having primary care doctors’ partner with home health workers. The home health worker assumes responsibility for the doctor’s patients once they return to the community.
Alberta is following the lead of British Columbia, Saskatchewan and New Brunswick by trying to prevent seniors who do not need emergency care from ending up in the hospital. The province’s Emergency Medical Services is working in collaboration with hospitals in Edmonton and Calgary to find resources in the community for patients who have chronic illnesses or disabilities but who do not need to be in an acute-care bed.
But the Alberta government’s effort to clear the bottleneck in hospitals is undermined somewhat by its push to have the private sector provide additional long-term care homes. Private operators charge much higher rates for room and board than the province. Patients who cannot afford the higher prices could languish longer in the hospital, critics say.
Overall reforms in Canada will be piecemeal unless the federal and provincial governments make community and home care an integral part of the country’s universal medicare system, say health-care experts. What’s more, they say, changing the focus from acute care to continuing care has the added appeal for cash-strapped governments of potentially lowering costs.
A new report calls for an integrated system of care delivery to provide lower cost, seamless care for seniors across a wide range of services. The services would be under one roof with a single budget and co-ordinated by case managers who can assess a patient’s needs, develop customized care plans and authorize access to services.
“What we actually are doing is substituting more expensive hospital care for less expensive non-professional home support care,” said Marcus Hollander, a Victoria-based health-policy researcher and co-author of the report.
In fact, an earlier study done by Prof. Hollander found that withdrawing support services such as housecleaning to help elderly people function in their own homes ended up costing the health-care system more.
British Columbia at one time provided housecleaning, cooking and other services to the elderly. But in the mid-1990s, some regions in the province stopped funding these services. People who were cut off from these services cost the health-care system an average of $3,500 more compared with those who continued receiving help, the study concluded. The health of many individuals who no longer received the help deteriorated and they ended up in hospital or a long-term care home.
“The tragic thing about this is we actually had systems of care like this in Canada in the late ’80s and early ’90s, and then there were changes in policy and budget crunches and things kind of withered away,” Prof. Hollander said.
Dr. Smith is well aware that the missing link to providing a continuum of care for seniors is assisting the elderly who can manage on their own with a little help.
“We don’t have well-thought-out strategies on the senior who doesn’t need long-term care, but who needs a supportive housing environment,” he said.
Dozens of elderly and ailing residents at a Calgary facility face eviction after the province’s health authority and the private owner failed to agree on a lease renewal.
As Alberta Health Services faces a provincewide backlog of more than 1,500 people waiting for a continuing care space, officials admitted Monday they’re now scrambling to find new homes by the end of September for 29 seniors in the assisted living wing at Carewest Colonel Belcher.
“This is unfortunate,” said Pam Brown, the authority’s executive director for integrated seniors health in Calgary.
“We do feel a lot of concern and empathy for how these residents and their families feel. This is not what anyone would like to have happen.”
Three months ago, Len Lomore sold his condominium and moved into the facility after a worsening knee condition made it difficult for him to cook and care for himself. Now, the 92-year-old war veteran is being uprooted again.
“I can’t tell you how disappointed I’m feeling,” he said.
“I worry all night and day now about where I’ll end up going and whether the care will be as good.”
While AHS’s three-year lease with Chartwell Seniors Housing REIT expired in January, the publicly traded company didn’t give the authority’s subsidiary Carewest official notice to vacate the premises until about two weeks ago.
“We were negotiating in good faith,” Brown said.
“There had been no indication they would not be renewing as they had done previously.”
Opened in 2003 amid much fanfare as a model of public-private partnership, the 30 assisted-living beds are part of a larger facility that includes 145 seniors suites rented privately by Chartwell and 175 nursing-home beds operated by Carewest.
Richard Noonan, Chartwell’s chief operating officer, said the company now plans to upgrade the assisted living beds and rent them privately to capitalize on the growing market in Calgary for retirement living.
“The profitability of that community will probably improve after we make a significant investment and reposition the suites,” Noonan said.
“We’ll be able to charge whatever the market can bear,”
With more than 24,000 suites and rooms at more than 200 locations around North America, Chartwell bills itself as one of the continent’s largest companies in the seniors’ housing sector.
While Noonan refused to reveal details of the lease discussions with AHS, he indicated the company wasn’t comfortable with continuing with the arrangement whereby Carewest workers provided nursing and care services to residents.
“We prefer wherever possible that our employees provide care services, meals, programming rather than a third-party provider,” Noonan said.
An AHS spokesman said the 17 employees affected would be given other work opportunities with Carewest.
The authority plans to add another 1,100 continuing-care spaces across Alberta by next March, including 400 beds in and around Calgary.
While none of that new capacity is set to open until this fall, Brown said she is confident that suitable accommodations for the displaced seniors can be found at existing facilities.
In his tiny studio room, Lomore watched a baseball game on television Monday, trying to distract himself from worries about where he’ll end up. Much of his pension is eaten up paying for his wife’s care at a nearby nursing home, so coughing up more to stay put at Colonel Belcher isn’t an option.
“The staff here is very friendly and very kind,” he said. “I’m shocked, but the other guys who’ve lived here for eight years now are really upset.”
His son, Dennis Lomore, said he doesn’t understand why AHS and Carewest had no idea the lease wouldn’t be renewed when they moved his father into the facility.
“I can’t believe they didn’t know this was going to happen.” he said.
“It’s typical of either their absence of planning or their integrity.”
MMCCLURE@CALGARYHERALD.COM